Lost your phone or wallet in Seoul? Where to look
Lost items in Korea are often returned. Here is where they end up and how to get them back.
Korea has a good record for returning lost items. Act quickly and keep the details of where you were and when.
Left it on the subway
Each subway operator runs lost-and-found centers. Note the line, the direction, the time and, if you can, the car number. Station staff can help you contact the right center.
Left it in a taxi
If you paid by card, your card statement or receipt can help identify the taxi. If you booked through an app, check your trip history, which usually lets you contact the driver or support. Call 1330 if you need help in English.
Left it in a shop, café or on the street
Go back and ask first. Items handed in to the police appear on the national lost-and-found website, LOST112, run by the Korean National Police Agency.
Report it
If you cannot find it, report the loss at a police station. You will need a police report for travel insurance claims.
Lost cards or phone
- Call your bank to block lost cards right away.
- If your phone is lost, use your phone’s “find my device” service from another device and change important passwords.
Official sources
Prices, timetables and rules in Korea change often. We check this guide regularly, but please confirm details with the official sources linked above before you travel.